When you have placed a pre-order, you can find the estimated delivery time of your order in the order confirmation. As soon as the products are shipped, you will receive a track & trace code by email from PostNL. For additional questions, please contact customer service.

Das hängt davon ab, wo du bist. Hier bearbeitete Bestellungen kommen in 5-7 Werktagen an. Lieferungen ins Ausland können 7-16 Tage dauern. Die Lieferdetails findest du in deiner Bestätigungs-E-Mail.

You can keep an eye on your order using the track & trace we sent you. Did you not receive this email? Then send an email toinfo@onyxjourney.nl

You can find your invoice in the shipping confirmation email or in your account.

More information: https://onyxjourney.com/pages/brand-ambassadors

Please wait a little longer. It may be that your order is delivered in several parcels. Missing a part of your product? Then send an email to info@onyxjourney.nl. Our customer service will contact you as soon as possible. 💪

We deliver our products in the Netherlands and Belgium completely free from 50 euro with PostNL. Would you like one of our products delivered outside the Netherlands or Belgium? Then send an email with your product preference and delivery address to:
info@onyxjourney.nl