Don't worry, this can happen sometimes. First, try the following steps:
1. Try all combinations from 0-0-0 to 9-9-9. This takes about 15 minutes but almost always works if you've forgotten the original code.
2. Check if the reset button is still on "SET" — in that case, your code won't work.
Are you sure you are using the correct code but the suitcase still won't open? Please contact us at info@onyxjourney.nl.
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