Which countries do you ship to?
ONYX Journey currently ships to the following countries: Netherlands Belgium Germany Austria Denmark Sweden Spain France Italy Portugal Hungary Czech Republic Poland Is your country not li...
Can I change or cancel my order?
Unfortunately, after placing an order, it is no longer possible to change it. Our logistics start immediately after placement. Cancellation: Has the order not been processed yet? Please send an e-m...
Can I change my delivery address?
Once you have received a Track & Trace confirmation, the package is already on its way and unfortunately, we can no longer make any changes. In that case, you can log in to the delivery service's w...
At ONYX, we believe in fair prices — including for delivery. Free shipping applies to all orders of €50 or more. For orders below this amount, standard shipping costs will be calculated at checkout...
At ONYX Journey, we strive for fast delivery so you can get started as soon as possible. Netherlands & Belgium: If you order before 22:00 on a weekday, you will receive your order the next busine...
After placing your order, you will immediately receive a confirmation email. As soon as your package has been shipped, we will send you a second email with a Track & Trace code from the deliver...