Lifetime warranty on the Hybrid Pro

At ONYX Journey, we stand for products that last a lifetime. That's why we offer a lifetime warranty on our Hybrid Pro collection.

Warranty per collection

Bags & accessories — 2-year warranty on manufacturing and material defects.
Hybrid Pro collection — Lifetime warranty. We guarantee the quality and durability of the product for the entire lifespan of your suitcase.

What does lifetime warranty mean?

If something breaks due to a manufacturing or material defect while you're using the suitcase normally, we will replace the part or the entire product, depending on the nature of the problem — regardless of how long you've had the suitcase.

The warranty applies to normal use. Damage caused by careless use, normal wear and tear, or damage by third parties (such as airlines) is not covered.

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