How does the lifetime warranty on the Hybrid Pro work?

The Hybrid Pro collection comes with a lifetime warranty. That's our promise to you.

  • What does the lifetime warranty cover? 
  • Manufacturing and material defects 
  • Zipper defects under normal use 
  • Frame or structural problems 
  • Defective wheels or handles 
  • TSA lock issues due to manufacturing defects

 What does the warranty not cover?

  • Normal wear and tear 
  • Damage due to careless use or overloading 
  • Damage caused by airlines 
  • Modifications or repairs by third parties

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